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Returned Goods Eligible for Reimbursements

Product purchased directly from GC Natural 

Products sealed in original containers.

Concealed damage claims made within thirty (30) days of receipt.

Products received in error (product not ordered by customer).

GC Natural reserves the right to request proof of purchase documentation at any time

Returned Goods NOT eligible for Reimbursement

All products other than listed above shall be deemed not returnable.  Non-returnable products include, without limitation:

In-date product (i.e., product with more than six (6) months expiration dating remaining).

Product that is not in its original container and/or not bearing its original label

Repackaged product.

Distressed product damaged by fire, smoke, water or other perils or acts of God.  

Products damaged by improper storage, handling or any other procedure not in compliance with the stated “proper storage requirements” as outlined on the product information sheet or package insert.

Product sold on a “Non-Returnable” basis.

Products dated beyond the expiration date noted on the package

Merchandise purchased or otherwise obtained in violation of any Federal, State, or local law or regulation.

Merchandise destroyed or damaged from causes such as fire, water, tornado, catastrophe etc., and merchandise that has otherwise deteriorated due to conditions occurring after shipment and beyond the control of GC Natural,  such as improper storage or handling, heat, cold, smoke, etc.

Products not distributed by GC Natural.

Professional samples, product labeled “free goods ”, “clinical trials ” or otherwise distributed at no charge.

Overages: containers over packed for return (i.e., 40 tablets in a 30-tablet container).

Products purchased on the secondary or “gray” market or any other channels outside the normal course of business (Counterfeit, re-imported, diverted or product obtained illegally), or from a distributor who is not a GC Natural Authorized Distributor of Record.

Products labeled, marked, coded, dated, damaged, soiled, or adulterated in any way.

Products returned by any party other than the original direct purchasing customer.

Products purchased through a bankruptcy sale or sold as a part of the sale or transfer of the business.

Products purchased outside of the United States of America.

Product not labeled under the GC Natural labeler code.